Physical Accessibility Statement

We want to be accessible to as many patients as possible.
We have :

  • Accessible parking bays in our car park

  • Automatic doors

  • Lifts

  • Step free access

  • Accessible bathrooms (please ask reception for keys if you do not have yours)

  • Easy-to-read signs

  • Hearing loop fitted

We are a breast-feeding friendly practice. If you require a private room to breastfeed, please let reception know.

Our waiting room and consultation rooms are wheelchair accessible.

If you have any more questions, please contact the surgery.

wheelchair

Online Accessibility Statement

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to at least 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader - alt text has been added to photos and images

We’ve also looked to use ‘Plain English’ where possible in order to make the website text simple to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Keyboard navigation in Mac OS

For keyboard navigation to work in Mac OS an option has to be turned on:

System Preferences Keyboard  Shortcuts

In that panel is a check box labelled “Use keyboard navigation to move focus between controls”. Check that box and Restart your browser for the change to take effect.

How accessible is this website

Although we have used our reasonable efforts to make the website accessible to all we appreciate that some parts of this website are not currently fully accessible, in particular:

  • some of our downloadable documents may not fully accessible to screen reader software

  • links to google forms embedded in our website may not be fully accessible

  • the address details on the home page are not high contrast - we have mitigated this by ensuring that all relevant information/buttons/navigation panes are high contrast so that the name/address/telephone is available in an accessible format by clicking the contact us button through the home page

  • Disproportionate burden

    Google Maps – There is a limit as to how far you can magnify the embedded Google Maps on our ‘contact us’ and 'the map on ‘register with us’ page. The code for this map is supplied by Google and we are unable to make amendments to it.

As part of our ongoing continuous improvement exercises we are working to further improve on the accessibility aspects of the site.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or identify ways that we can improve accessibility or would like the website in a different format, then please fill out this form or call us 01922 624605 - please ask for Nazia Kosar (practice manager).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ”Accessibility Regulations”). If you have any concerns or issues with our site and are not happy with how we have responded to your concerns, then you may wish to contact the Equality Advisory and Support Service (EASS).

How we tested this website

We follow the Web Content Accessibility Guidelines (WCAG 2.1). This website was last tested on 24th April 2023.

Site compliance was checked using a combination of manual testing and third party tools, including:

Ongoing review

We will aim to review the website on an ongoing basis - at least once a year to ensure that the website is compliant and up to date.