Patient Online Services

Using Patient Access

We currently offer the following facilities for patients through Patient Access:

• to book, view, amend, cancel and print appointments online

• to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances

• to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient

You can find out more about Patient Access and how to register for this service by calling into the surgery with two forms of identification (one item from each of the following lists):

• Personal ID: Current passport, photocard driving licence, birth certificate etc.

AND

• Address ID: Utility bill, bank statement or council tax etc (with your name, address and dated within the last 6 months).

You will then be given your confidential login information.

The practice may not be able to offer online access due to a number of reasons such as concerns that it could cause harm to physical or mental health or where there is reference to third parties. The practice has the right to remove online access to services for anyone that doesn’t use them responsibly. It is Brace Street Health Centre’s policy to not to give access to anyone under the age of 16, unless under special circumstances.

Information about becoming a patient proxy

Proxy access allows someone other than the patient to access and manage parts of their GP online services account.

The proxy is given their own online access account (rather than using the patient’s login details). It is often used by the parents or recognised carers of young children, and recognised carers of adults.

To get proxy access, please contact the surgery.